Why Should I Attend the Problem Solving & Decision Making Training?

Navigate Challenges and Make Informed Choices for Optimal Outcomes

This Problem Solving & Decision Making training course provides comprehensive knowledge and practical skills required to systematically identify, analyze, and resolve complex organizational problems, leading to effective and sustainable solutions. It is designed to equip participants with methodologies for critical thinking, creative problem-solving, data analysis for decision support, risk assessment, and collaborative approaches to ensure that choices are well-reasoned, impactful, and aligned with strategic objectives. As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

• Career Advancement: Elevate your analytical, critical thinking, and leadership skills, positioning you as a key asset capable of tackling complex issues and driving positive change.

• Boost Effectiveness & Efficiency: Learn proven techniques to move beyond reactive responses, solve root causes, and make timely, high-quality decisions that optimize performance.

• Drive Innovation & Growth: Understand how effective problem-solving can uncover new opportunities, foster innovation, and lead to more agile and resilient organizational strategies.

What Will You Learn in Our Problem Solving & Decision Making Course?

By the end of the Problem Solving & Decision Making course, participants will be able to:

• Apply a structured problem-solving framework to analyze situations, identify root causes, and develop effective solutions.

• Define the problem clearly and concisely to ensure a focused and efficient approach.

• Gather and analyze relevant information to gain a comprehensive understanding of the problem.

• Generate creative solutions through brainstorming and other creative thinking techniques.

• Evaluate potential solutions based on feasibility, effectiveness, and potential consequences.

• Select the best course of action and develop a clear implementation plan.

• Effectively communicate the chosen solution to stakeholders and team members.
• Monitor the effectiveness of the solution and make adjustments as needed.

Is the Problem Solving & Decision Making Training Right for You?

Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Requirements:

• Customer Service Representatives resolving customer complaints and issues.

• Human Resources Professionals addressing employee concerns and making decisions related to hiring, development, and performance management.

• Individuals enthusiastic about problem-solving and decision-making

• Job-seekers looking to take on a role that requires problem-solving and decision making

• Managers, supervisors and senior-level executives in their organization responsible for making decisions and solving problems within their teams.

Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.

Problem Solving & Decision Making Course Schedule for Lagos, Abuja, & Online