delivery
Classroom & Virtual
duration
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enrolled students
9,999
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overview
Course Overview
Sales ethics and compliance are critical in maintaining credibility, fostering customer trust, and ensuring long-term success. This course equips sales professionals with the knowledge and skills to navigate ethical dilemmas, adhere to regulatory standards, and implement best practices in responsible selling. Learn how to build lasting relationships, avoid legal risks, and drive ethical sales performance.
Learning Outcomes
By the end of the course, participants will be able to:
- Understand the principles of ethical selling and compliance regulations.
- Identify and resolve ethical dilemmas in sales transactions.
- Develop trust-based relationships with customers and stakeholders.
- Navigate industry regulations, consumer protection laws, and anti-corruption policies.
- Implement responsible sales strategies that align with company values.
- Avoid misleading tactics and unethical sales behaviors.
- Strengthen corporate reputation through integrity-driven sales approaches.
- Develop policies and procedures for ethical sales practices in organizations.
Curriculum
Introduction to Sales Ethics and Compliance
Regulatory and Legal Frameworks
Building Trust Through Ethical Selling
Handling Ethical Dilemmas in Sales
Developing an Ethical Sales Culture
Introduction to Sales Ethics and Compliance
Understanding ethical principles in sales
The role of compliance in sales success
Ethical challenges in different industries
Regulatory and Legal Frameworks
Consumer protection laws and fair trade policies
Anti-bribery and anti-corruption laws
Data privacy and confidentiality in sales
Building Trust Through Ethical Selling
Customer-centric sales approaches
Transparency and honesty in sales communication
Managing conflicts of interest
Handling Ethical Dilemmas in Sales
Case studies on ethical sales scenarios
Recognizing and avoiding deceptive sales tactics
Ethical decision-making frameworks
Developing an Ethical Sales Culture
Leadership’s role in fostering ethical sales behavior
Implementing compliance programs in sales teams
Monitoring and enforcing ethical sales policies
who attends
Right For You
Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.
Requirements:
- Sales professionals and account managers seeking to enhance ethical selling skills.
- Business leaders and executives responsible for sales governance.
- Compliance officers and legal professionals in sales organizations.
- Entrepreneurs and business owners looking to establish ethical sales cultures.
- Marketing and customer relations professionals handling client interactions.
Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.
Key Program Features
Training
Internship & Projects
Career Development
teaching team
Meet Your Facilitator(s)
testimonials
What Participants Said
The P&F Experience
Piston & Fusion Business Academy empowers individuals and businesses to achieve their professional goals through a variety of innovative courses, programs, and career services.
course schedule
The Schedule For This Course
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
Classroom
Weekdays
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Weekends
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Virtual
Weekdays
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Weekends
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fees
What It Will Cost
Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.
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Ready to Join the Course?
This programme is designed for executives tasked with igniting innovation within their organisations, or who seek to create innovative solutions to a major challenge.
How to Apply:
- Check the website to select a course of choice and fee.
- Pay the registration fee and tuition to P&F account domiciled at First Bank
- DETAILS Account Name: Piston & Fusion Ltd Account Number: 2015242578 Bank: First Bank of Nigeria
- Send your name, phone no, email, training location, amount paid & proof of payment to fees@pistonandfusion.org
- Complete the enrollment form ONLY AFTER PAYMENT
- CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.
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FAQs
Frequently Asked Questions
This course focuses on equipping professionals with the knowledge and strategies to conduct ethical sales transactions while ensuring legal compliance and trust-building.
Sales professionals, compliance officers, executives, and business owners aiming to implement ethical sales practices and uphold regulatory standards.
The course is available online and in-class, with live interactive sessions. Training materials include student manuals, case studies, and practical frameworks for ethical selling. Participants receive a certificate upon successful course completion.
Mastering sales ethics and compliance is essential for building a reputable and sustainable sales career. This course provides powerful insights and techniques to navigate ethical sales challenges, maintain regulatory adherence, and foster trust-based customer relationships.