Sales ethics and compliance are critical in maintaining credibility, fostering customer trust, and ensuring long-term success. This course equips sales professionals with the knowledge and skills to navigate ethical dilemmas, adhere to regulatory standards, and implement best practices in responsible selling. Learn how to build lasting relationships, avoid legal risks, and drive ethical sales performance.

By the end of the course, participants will be able to:

• Understand the principles of ethical selling and compliance regulations.
• Identify and resolve ethical dilemmas in sales transactions.
• Develop trust-based relationships with customers and stakeholders.
• Navigate industry regulations, consumer protection laws, and anti-corruption policies.
• Implement responsible sales strategies that align with company values.
• Avoid misleading tactics and unethical sales behaviors.
• Strengthen corporate reputation through integrity-driven sales approaches.
• Develop policies and procedures for ethical sales practices in organizations.

Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Requirements:

• Sales professionals and account managers seeking to enhance ethical selling skills.
• Business leaders and executives responsible for sales governance.
• Compliance officers and legal professionals in sales organizations.
• Entrepreneurs and business owners looking to establish ethical sales cultures.
• Marketing and customer relations professionals handling client interactions.

Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.