Problem Solving & Decision Making

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Problem Solving & Decision Making

Problem Solving & Decision Making Course Overview

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

Who Should Attend

  • Individuals enthusiastic about problem-solving and decision-making
  • Job-seekers looking to take on a role that requires problem-solving and decision making
  • Managers and senior-level executives in their organisation

Introduction to Problem Solving and Decision Making

  • Defining problems and decisions
  • The importance of effective problem solving and decision making
  • The relationship between problem solving and decision making

Problem Identification and Definition

  • Recognizing problems vs symptoms
  • Defining problem statements
  • Prioritizing problems based on impact and urgency
  • Group problem identification exercises

Analyzing Problems

  • Root cause analysis
  • SWOT analysis
  • Fishbone (Ishikawa) diagrams
  • Brainstorming techniques

Decision-Making Styles

  • Understanding decision-making styles (autocratic, democratic, consensus)
  • Pros and cons of each style
  • Selecting the appropriate style for different situations

Decision-Making Process

  • Steps in the decision-making process
  • Identifying decision criteria and alternatives
  • Risk assessment and management
  • Decision matrix and multi-criteria analysis

Cognitive Biases and Decision-Making Errors

  • Common cognitive biases in decision-making
  • Strategies to mitigate biases
  • Recognizing and avoiding decision-making errors

Creative Problem Solving

  •  Techniques for generating creative solutions
  • Mind mapping and brainstorming
  • Role-playing and scenario planning
  • Design thinking and innovation in problem solving

Decision Implementation and Evaluation

  •  Developing action plans
  • Monitoring progress and performance
  • Adapting decisions when necessary
  • Post-decision evaluation and feedback

Communication and Presentation of Decisions

  • Communicating decisions effectively
  • Engaging stakeholders and addressing concerns
  • Preparing decision briefs and presentations

Adeola Badmus

I am Adeola, my 15-year professional career has spanned several roles, organizations, and sectors. I served as a project manager in IntroIT Consulting, Head of Institute / Chief Operating Officer for the Institute for Advance e-Studies, I currently hold the position as the senior project consultant & marketing director for Piston & Fusion. My qualification includes MSc. In Marketing, BSc. In Business Administration, Digital Marketing, PMP, PRINCE 2, NEBOSH, Level 3 Award in Education & Training. I have been privileged to attend some of the best institutions globally, the University of Lagos, Lagos Business School, and the University of Liverpool (UK). I am a member of AMA, PMI & IOSH. I have trained over 4000+ professionals in marketing, branding, project management, data analytics, and other business-related programs.

Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Prospective applicants who do not meet the programme requirement but wants to join the programme should should follow the process detailed below.

Application Process

  1. Start a chat with the online course adviser or complete the application form
  2. Application will be reviewed by programme committee
  3. Application acceptance will be communicated by programme committee
  4. Pay the programme fee after receiving acceptance from the committee
  5. Check your mail for programme schedule and payment confirmation


    Participant’s Experience

    What is included in the Course Programme Pack

    • Practice Manual & Textbook
    • Participants workbook & Exercises
    • Templates for professional practice
    • Local & international case studies
    • Recognized Certification of Completion
    • Branded Personalized programme pack & stationaries
    • Breakfast & Lunch
    • 3 Star Accommodation (Optional – Available on Request)

    Kindly note all training materials for the Virtual Online classes will be in electronic formats (PDF & MS Word)

    Problem Solving & Decision-Making Course Fees & Dates for Upcoming Classroom & Virtual Online In 2024

    Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

    Problem Solving & Decision-Making Programme
    Course Objective: The Programme’s focus is to teach participants new ways of approaching and solving complex problems.
    Classroom Fee: ₦130,000
    Weekday Date: Contact Us
    Weekend Date: Contact Us
    Location: 122a Obadina Street, Omole Phase 1 Ikeja Lagos
    Virtual Class Fee: ₦100,000 | $160
    Weekday Date: Contact Us
    Weekend Date: Contact Us
    Location: Microsoft Teams | Zoom

    Why Piston & Fusion Is Ranked Amongst the Best Business Institute In Nigeria

    • We have trained 6000+ professionals
    • We have over 10 years industry experience
    • Our facilitators are experienced and certified
    • We offer post training career advice and support

    People who enrolled for this course, also enrolled for the following courses

    Stress Management
    Writing Reports & Proposals
    Creative Thinking & Innovation Emotional Intelligence

    All You Need to Know About Problem Solving & Decision Making Course

    How Do I Become A Problem Solver & Decision Maker?

    • Start a chat with our online career adviser to determine the course suitability for your career
    • Enroll for the course and attend the upcoming training for your preferred location
    • Develop a new CV and update your profile with the new skills you have acquired from the course
    • Prospect for employment opportunities in this profession

    Benefits of the Problem Solving & Decision Making Training

    • Increase your awareness of problem solving steps and tools
    • Distinguish root cause from symptoms to identify the right solution for the right problem
    • Enhance your skills in solving problems and making decisions through identifying your own problem-solving style
    • Improve your ability to participate in and communicate about a collaborative problem-solving process
    • Recognize the top ten rules of good decision making