ITIL Practitioner Certification

ITIL Practitioner Course Certification Overview

ITIL known as Information Technology Infrastructure Library is a comprehensive framework for managing IT services in organizations across diverse industries. The ITIL certification course is geared towards individuals looking to advance their careers as ITIL experts. It is also professionals aiming to take the ITIL Practitioner certification exam. The module will help interested applicants understand the ITIL certification requirements as well as help participants gain the skills needed for a career as an ITIL expert.

What Is The Is The ITIL Practitioner Course Syllabus?

The ITIL Practitioner certification is based on hands on knowledge of ITIL processes and how those principles are implemented in real life scenarios. The Syllabus covers the following knowledge areas:

  • Service Management Concepts
  • Guiding Principles
  • Service improvement approach
  • Organizational change management
  • Metrics and Measurements
  • Communication
  • Tips for passing the ITIL Practitioner exam
  • Practice with a sample ITIL Practitioner exam

What Training Materials/Resources Do I Need For The Course?

The following ITIL training materials and resources will be needed for the course, but it will be provided by Piston & Fusion;

  • Student manuals
  • Training slides
  • AXELOS Practitioner ITIL App
  • ITIL Practitioner Exam Guide with practice questions pdf copy
  • Stationaries
  • Tea & lunch

How Do I Become An ITIL Expert?

  1. Start a chat with our online career adviser to determine the course suitability for your career
  2.  Enroll for the ITIL Certification course and attend the upcoming training for your preferred location
  3. Develop a new CV and update your profile with the new skills you have acquired from the course
  4. Prospect for employment opportunities for ITIL expert.
  5. You can also enhance your resume with the ITIL certification

How much & How Long Is The ITIL Practitioner Course?

Piston and Fusion offer the ITIL Certification Course in Nigeria in our study centres in Lagos, Abuja and Port Harcourt. For information on dates and fees see below or chat with us.

LAGOS – FEE: ₦ 120,000
Weekday: 22nd – 24th Apr | 3 Days | Wed – Fri | 9am – 5pm
Weekend: 22nd Feb – 1st March | 4 Days | Sat & Sun | 9am – 5pm | 1pm – 6pm

Lagos Venue: 122a Obadina Street, Omole Phase 1 Ikeja Lagos

ABUJA – FEE: ₦ 120,000
Weekday: 11th – 13th Mar | 3 Days | Wed – Fri | 9am – 5pm
Weekday: 8th – 16th Aug | 4 Days | Sat & Sun | 9am – 5pm | 1pm – 6pm

Abuja Venue: 27B Limpopo Street, Maitama, Abuja

Port Harcourt – FEE: ₦ 120,000
Weekday: Contact Us
Weekday: Contact Us

PH Venue: Oceanville Estate, 55 King Perekule Street GRA Phase II, PH

Why Is Piston & Fusion Ranked the Best ITIL Certification Training Institute In Nigeria?

  • We have trained 6000+ professionals
  • We have over 10 years industry experience
  • Our facilitators are experienced and certified
  • We offer post training career advice and support

People who enrolled for this course, also enrolled for the following courses

Project Management Professional ITIL Foundation
Business Analysis ISO 9001 Lead Auditor


Definition of a Service
ITIL For Beginners

Guiding Principles

• Understanding the Guiding Principles

CSI Approach

• Building the CSI Approach

Metrics and Measurements

• Examples
• Case Study
• Assessment


• Stakeholder Communication Plan and Business Case

Organizational Change Management

Organizational Change Management
OCM Tools
• You will be issued a certificate of completion after the training.
• Yes, it is a certification course.
• No, but you will have an assessment after the training.
• Professionals within this field can expect to enjoy a progressive and fulfilling career
• This course is suitable for; • Young graduates who want to launch their careers • Anyone in any industry at any level. • Professionals, Managers, Administrative Managers and officers who want to become experts in their profession. • Business owners who
• Some of the benefits of this course includes; • The course is suitable for any industry • It gives you the skills required to solve supply chain problems. • Learn how to properly organize conferences, seminars and company events. • It increases your earning potentials • Learn how to align supply chain strategy with business strategy
• Yes, you can get a discount, kindly speak with any of our client’s executives
• Yes, you can pay the fees in two installments.
Service Management Concepts Guiding Principles Service improvement approach Organizational change management Metrics and Measurements Communication Tips for passing the ITIL Practitioner exam Practice with a sample ITIL Practitioner exam
• What we have available is the classroom training
• The weekend course is 2 weekends in Lagos (2 Saturday and 2 Sunday ) and Four weekends in Abuja and Port Harcourt (4 Saturday) Weekday course is 4 days.
• There is no prerequisite for taking this course.
• Our training venues are in Lagos, Port Harcourt and Abuja.


Companies we have trained





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Enrolled: 76 students
Duration: 2 days
Lectures: 11
Level: Intermediate

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed