ITIL Foundation Certification

ITIL Foundation Certification Course Overview

ITIL Foundation is known as Information Technology Infrastructure Library is a comprehensive framework for managing IT services in organizations across diverse industries. Axelos ITIL certification course is geared towards individuals looking to start their career as ITIL experts. Also for professionals aiming to take the ITIL Master certification exam. The module will help interested applicants understand the ITIL certification requirements as well as support participants in gaining the skills needed for a career as an ITIL expert.

What Is ITIL Foundation Course Syllabus?

The course syllabus is based on the Axelos Professional qualifications for ITIL Foundation Certificate in IT Service Management Syllabus. In addition The syllabus covers the following knowledge areas;Service Management as a practice

  • The ITIL service lifecycle
  • Generic concepts and definitions
  • Key principles and models
  • Selected processes
  • ITIL Selected functions
  • Selected roles
  • Technology and Architecture
  • Competence and Training

What Training Materials/Resources Do I Need For The Course?

The following ITIL Foundation training materials and resources will be needed for the course, but it will be provided by Piston & Fusion;

  • Student manuals
  • Training slides
  • AXELOS Foundation ITIL App
  • ITIL Foundation Exam Guide with practice questions pdf copy
  • Stationary
  • Tea & lunch

How Do I Become An ITIL Expert?

  1. Start a chat with our online career adviser to determine the course suitability for your career
  2. Enroll for the ITIL Certification course and attend the upcoming training for your preferred location
  3. Develop a new CV and update your profile with the new skills you have acquired from the course
  4. Prospect for employment opportunities for ITIL expert.
  5. You can also enhance your resume with the ITIL certification

How much & How Long Is The ITIL Foundation Course?

Piston and Fusion offer the ITIL Certification Course in Nigeria in our study centres in Lagos, Abuja and Port Harcourt. For information on dates and fees see below or chat with us.

LAGOS – FEE: ₦ 110,000
Weekday: 20th – 21st Apr | 2 Days | Mon – Tue | 9am – 5pm
Weekend: 15th – 16th Feb | 2 Days | Sat – Sun| 9am – 5pm | 1pm – 6pm

Lagos Venue: 122a Obadina Street, Omole Phase 1 Ikeja Lagos

ABUJA – FEE: ₦ 110,000
Weekday: 9th – 10th Mar | 2 Days | Mon – Tue | 9am – 5pm
Weekend: Contact Us

Abuja Venue: 27B Limpopo Street, Maitama, Abuja.

PORT HARCOURT – FEE: ₦ 110,000
Weekday: Contact Us
Weekend: Contact Us

PH Venue: Oceanville Estate, 55 King Perekule Street GRA Phase II, PH

Why Is Piston & Fusion Ranked the Best ITIL Certification Training Institute In Nigeria?

  • Trained 6000+ professionals
  • Over 10 years industry experience
  • Our facilitators are experienced and certified
  • We offer post training career advice and support

People who enrolled for this course, also enrolled for the following courses

Project Management Professional ITIL Practitioner
Business Analysis Monitoring and Evaluation

Service Management Lifecycle

• Principles of Service Management
• The Processes
• The ITIL Service Lifecycle

Service Strategy

• Introduction to Service Strategy
• Key Concepts of Service Strategy
• Service Strategy Processes
• Demand Management
• Service Portfolio Management
• Financial Management
• Business Relationship Management

Service Design

• Introduction to Service Design
• Key Concepts of Service Design
• Service Design Processes
• Service Catalogue Management
• Service Level Management
• Supplier Management
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management
• Design co-ordination

Service Transition

• Introduction to Service Transition
• Key Principles
• Service Transition Processes
• Transition, Planning, and Support
• Change Management
• Service Asset and Configuration Management
• Release and Deployment Management
• Knowledge Management

Service Operations

• Introduction to Service Operations
• Service Operations Processes
• Event Management
• Problem Management
• Request Fulfilment
• Access Management
• Service Operations Functions

Continual Service Improvement

• Introduction to Continual Service Improvement
• Key Principles and Models of Continual Service Improvement
• You will be issued a certificate of completion after the training.
• Yes, it is a certification course.
• No, but you will have an assessment after the training.
• Professionals within this field can expect to enjoy a progressive and fulfilling career
• This course is suitable for; • Young graduates who want to launch their careers • Anyone in any industry at any level. • Professionals, Managers, Administrative Managers and officers who want to become experts in their profession. • Business owners who want to maximize business
• Some of the benefits of this course includes; • The course is suitable for any industry • It gives you the skills required to solve supply chain problems. • Learn how to properly organize conferences, seminars and company events. • It increases your earning potentials • Learn how to align supply chain strategy with business strategy
• Yes, you can get a discount, kindly speak with any of our client’s executives
• Yes, you can pay the fees in two installments.
The ITIL service lifecycle Generic concepts and definitions Key principles and models Selected processes ITIL Selected functions Selected roles Technology and Architecture Competence and Training
• What we have available is the classroom training.
• The weekend course is 2 weekends in Lagos (2 Saturday and 2 Sunday ) and Four weekends in Abuja and Port Harcourt (4 Saturday) Weekday course is 4 days.
• There is no prerequisite for taking this course.
• Our training venues are in Lagos, Port Harcourt and Abuja.


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Enrolled: 76 students
Duration: 2 Days
Lectures: 38
Level: Intermediate

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed