Category:

Hospitality & Restaurant Courses, Finance & Administration Courses

Description
Curriculum

Hospitality Management Studies

Hospitality Management Studies Course Overview

This Hospitality Management Course is designed to provide participants with a foundational understanding of the hospitality industry, its various sectors, and the best practices that drive success in the industry. Through hands-on learning and exercises, case studies, and industry examples, participants will thoroughly explore the fundamental concepts of hospitality management; customer service, operations, marketing, and leadership. At the end of the training, participants will be equipped with the necessary knowledge and skills required to excel in various roles within the dynamic and growing hospitality industry.

Who Should Attend

Individuals looking to start careers in the hospitality industry
Job-seekers looking to gain employment in the industry
Managers and senior-level executives in the industry
Entrepreneurs looking to take on a business venture in hospitality
Anyone enthusiastic about learning more about the industry

Programme Outline

Introduction to the Hospitality Industry

What is hospitality?
The different segments of the hospitality industry
The history and development of the hospitality industry

Trends and Challenges in the Hospitality Industry

Emerging technologies in the hospitality industry
Sustainability in the hospitality industry
The impact of COVID-19 on the hospitality industry

Customer Service Excellence

Understanding customer expectations
Service quality and guest satisfaction
Communication and interpersonal skills
Handling guest complaints and feedback

Marketing in Hospitality

Introduction to marketing concepts
Branding and positioning in hospitality
Digital marketing and online presence
Sales techniques and revenue management

Sustainability in the Hospitality Industry

What is sustainability in the hospitality industry?
Why is sustainability important in the hospitality industry?
How can hospitality businesses be more sustainable?

Leadership and Management in Hospitality

Leadership styles and qualities
Team dynamics and motivation
Conflict resolution and problem-solving
Financial management in hospitality

Career Opportunities in the Hospitality Industry

Exploring different sectors of the hospitality industry (hotels, restaurants, event management, etc.)
Networking and building a hospitality career path
Resume building and interview skills
Internship and job placement guidance

Facilitators

Adeola Badmus

I am Adeola, my 15-year professional career has spanned several roles, organizations, and sectors. I served as a project manager in IntroIT Consulting, Head of Institute / Chief Operating Officer for the Institute for Advance e-Studies, I currently hold the position as the senior project consultant & marketing director for Piston & Fusion. My qualification includes MSc. In Marketing, BSc. In Business Administration, Digital Marketing, PMP, PRINCE 2, NEBOSH, Level 3 Award in Education & Training. I have been privileged to attend some of the best institutions globally, the University of Lagos, Lagos Business School, and the University of Liverpool (UK). I am a member of AMA, PMI & IOSH. I have trained over 4000+ professionals in marketing, branding, project management, data analytics, and other business-related programs.

Enrollment Criteria

Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Prospective applicants who do not meet the programme requirement but wants to join the programme should should follow the process detailed below.

Application Process

Start a chat with the online course adviser or complete the application form
Application will be reviewed by programme committee
Application acceptance will be communicated by programme committee
Pay the programme fee after receiving acceptance from the committee
Check your mail for programme schedule and payment confirmation

Enroll Now

Amount Paid

Payment Date (MM/DD/YY)

Preferred Training Location

Course of Interest

Preferred Training Batch

Plan

Participant’s Experience

What is included in the Course Programme Pack

Practice Manual & Textbook
Participants workbook & Exercises
Templates for professional practice
Local & international case studies
Recognized Certification of Completion
Branded Personalized programme pack & stationaries
Breakfast & Lunch
3 Star Accommodation (Optional – Available on Request)

Kindly note all training materials for the Virtual Online classes will be in electronic formats (PDF & MS Word)

Hospitality Management Studies Course Fees & Dates for Upcoming Classroom & Virtual Online In 2024

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

Hospitality Management Studies Programme
Course Objective:	The Programme focus is to provide participants with the necessary skill and information required to excel in the hospitality industry.

Classroom
Weekday Date:	Contact Us
Weekend Date:	Contact Us
Location:	122a Obadina Street, Omole Phase 1 Ikeja Lagos

Virtual Class	Fee: ₦100,000 \| $160
Weekday Date:	Contact Us
Weekend Date:	Contact Us
Location:	Microsoft Teams \| Zoom

Anthony Ani

“Relocating to Canada was the most challenging decision I and my family had to make, the uncertainties of a new country. I was determined that I won't risk everything to start earning minimum wage. I took my PMP training with Piston & Fusion, earned my certification at the first attempt, and to be honest it has elevated my career trajectory”

Gabriel Eluke (Human Resources/Admin) | Netcom Africa Limited

"I became a professional Human Resource personnel after my training with piston and Fusion. It brought a great turn around to my career and remains one of the best decisions I ever took. "

Okhueleigbe Usifo (Construction safety officer/ OFA) | Beedie Construction Canada

"The firm I worked with in Abuja had not paid salaries for 5 months, I decided to leave the country, and left for Dubai. I applied for a safety officer vacancy, out of 15 applicants I was the only person that was selected with HSE level 1, 2 and 3 certificate. I thought getting a job here would be difficult but my certificate helped me."

Uju Edinbus | Perform Group (Goal.com)

"I wanted to change my job, I needed something to give me the advantage to switch jobs. My friend advised I take a digital marketing course, after the training I started prospecting jobs, I got a call for my first interview, at the interview I was grilled extensively on my credentials, thanks to my digital marketing knowledge I got what I will describe as my dream job."

Mojisola Mosuro PMP | ExxonMobil

“As a fresh graduate I knew getting a good job would be a challenge. I researched online for a professional course to boost my CV, and I found P&F Project Management course. I completed the course. I have since changed jobs 3 times. Project Management. was the best Decision I made.”

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Why Piston & Fusion Is Ranked Amongst the Best Business Institute In Nigeria

We have trained 6000+ professionals
We have over 10 years industry experience
Our facilitators are experienced and certified
We offer post training career advice and support

People who enrolled for this course, also enrolled for the following courses

Employee Wellness Training: Workplace Well-being & Worklife Balance	Quality Control
Health and Safety Management	Food Safety and Hygiene in the Catering Industry

All You Need to Know About Hospitality Management Studies

What is the starting salary for individuals in the Hospitality Industry?

The starting salary for individuals in the hospitality industry in Nigeria can vary widely upon several factors, including the specific job role, the location within Nigeria, the level of education and experience of the individual, and the type and size of the hospitality establishment. However, top-level salaries may be close to 250,000 – 500,000 monthly.

Hospitality Management Jobs in Nigeria

The hospitality industry provides a wide range of job opportunities from managerial positions down to customer service. Individuals in hospitality can take up roles as chefs, hotel managers, restaurant clerks, waiters, receptionists, event planners, house-keeping etc.