Category:

Hospitality & Restaurant Courses, Finance & Administration Courses

Description
Curriculum

Event Managment: Strategy, Types and Customer Service

Event Managment: Strategy, Types and Customer Service Course Overview

Event Management is a dynamic field that involves planning, organizing, and executing various types of events, from conferences and meetings to weddings and concerts. The Event Management Course is designed to provide participants with a deeper understanding of the principles, strategies and techniques involved in planning, organizing, and executing successful events. This course covers the strategic aspects of event management, encompassing a wide range of topics to equip students with the knowledge and skills required to create and manage events effectively.

Who Should Attend

Individuals in Event Management
Job-seekers looking to start a career in organising and managing events
Managers and senior-level executives in the hospitality industry

Programme Outline

Introduction to Event Management

Definition and scope of event management
Historical perspective and evolution of the industry
Key roles and responsibilities of event managers

Types of Events

Corporate events (meetings, conferences, seminars)
Social events (weddings, parties, festivals)
Entertainment events (concerts, sports events)
Non-profit and charity events
Trade shows and exhibitions

Event Planning and Strategy

Setting event objectives and goals
Budgeting and financial management
Venue selection and logistics
Risk management and contingency planning

Marketing and Promotion

Event marketing strategies
Sponsorship and partnerships
Ticketing and registration
Promotion through digital channels

Customer Service and Guest Experience

Understanding the customer journey
Managing customer expectations
Crisis management and customer complaints
Post-event follow-up and feedback

Facilitators

Adeola Badmus

I am Adeola, my 15-year professional career has spanned several roles, organizations, and sectors. I served as a project manager in IntroIT Consulting, Head of Institute / Chief Operating Officer for the Institute for Advance e-Studies, I currently hold the position as the senior project consultant & marketing director for Piston & Fusion. My qualification includes MSc. In Marketing, BSc. In Business Administration, Digital Marketing, PMP, PRINCE 2, NEBOSH, Level 3 Award in Education & Training. I have been privileged to attend some of the best institutions globally, the University of Lagos, Lagos Business School, and the University of Liverpool (UK). I am a member of AMA, PMI & IOSH. I have trained over 4000+ professionals in marketing, branding, project management, data analytics, and other business-related programs.

Enrollment Criteria

Participants enrolling for this programme will be required to have minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Prospective applicants who do not meet the programme requirement but wants to join the programme should should follow the process detailed below.

Application Process

Start a chat with the online course adviser or complete the application form
Application will be reviewed by programme committee
Application acceptance will be communicated by programme committee
Pay the programme fee after receiving acceptance from the committee
Check your mail for programme schedule and payment confirmation

Enroll Now

Amount Paid

Payment Date (MM/DD/YY)

Preferred Training Location

Course of Interest

Preferred Training Batch

Plan

Participant’s Experience

What is included in the Course Programme Pack

Practice Manual & Textbook
Participants workbook & Exercises
Templates for professional practice
Local & international case studies
Recognized Certification of Completion
Branded Personalized programme pack & stationaries
Breakfast & Lunch
3 Star Accommodation (Optional – Available on Request)

Kindly note all training materials for the Virtual Online classes will be in electronic formats (PDF & MS Word)

Event Management Course Fees & Dates for Upcoming Classroom & Virtual Online In 2024

Piston and Fusion offer the Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates and fees for classroom and virtual online class.

Event Management Programme
Course Objective:	The Programme’s focus is to help participants develop strategies for events and execute accordingly

Classroom
Weekday Date:	Contact Us
Weekend Date:	Contact Us
Location:	122a Obadina Street, Omole Phase 1 Ikeja Lagos

Virtual Class	Fee: ₦100,000 \| $160
Weekday Date:	Contact Us
Weekend Date:	Contact Us
Location:	Microsoft Teams \| Zoom

Anthony Ani

“Relocating to Canada was the most challenging decision I and my family had to make, the uncertainties of a new country. I was determined that I won't risk everything to start earning minimum wage. I took my PMP training with Piston & Fusion, earned my certification at the first attempt, and to be honest it has elevated my career trajectory”

Gabriel Eluke (Human Resources/Admin) | Netcom Africa Limited

"I became a professional Human Resource personnel after my training with piston and Fusion. It brought a great turn around to my career and remains one of the best decisions I ever took. "

Okhueleigbe Usifo (Construction safety officer/ OFA) | Beedie Construction Canada

"The firm I worked with in Abuja had not paid salaries for 5 months, I decided to leave the country, and left for Dubai. I applied for a safety officer vacancy, out of 15 applicants I was the only person that was selected with HSE level 1, 2 and 3 certificate. I thought getting a job here would be difficult but my certificate helped me."

Uju Edinbus | Perform Group (Goal.com)

"I wanted to change my job, I needed something to give me the advantage to switch jobs. My friend advised I take a digital marketing course, after the training I started prospecting jobs, I got a call for my first interview, at the interview I was grilled extensively on my credentials, thanks to my digital marketing knowledge I got what I will describe as my dream job."

Mojisola Mosuro PMP | ExxonMobil

“As a fresh graduate I knew getting a good job would be a challenge. I researched online for a professional course to boost my CV, and I found P&F Project Management course. I completed the course. I have since changed jobs 3 times. Project Management. was the best Decision I made.”

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Why Piston & Fusion Is Ranked Amongst the Best Business Institute In Nigeria

We have trained 6000+ professionals
We have over 10 years industry experience
Our facilitators are experienced and certified
We offer post training career advice and support

People who enrolled for this course, also enrolled for the following courses

Hospitality Management Studies	Food Safety and Hygiene in the Catering Industry
Logistics and Supply Chain Management	Fleet Management

All You Need to Know About Event Management Course

What is Event Management?

Event management is the process of planning and executing public and private events for personal or corporate purposes. These events come in varieties, they could be business conventions, festivals, training seminars, conferences, ceremonies, parties, and others.

What Is The Role of Event Management?

Event managers are responsible for planning and organizing events. They ensure that every part of an event, from the workers to vendors and entertainment, is meticulously planned and executed.