Business Process Management

overview

Course Overview

Why Should I Attend the Business Process Design & Management Training?

Optimize Operations: Drive Efficiency, Innovation, and Strategic Alignment

This Business Process Design & Management training course provides comprehensive knowledge and practical skills required to analyze, design, improve, and manage business processes effectively within any organization. It is designed to equip participants with methodologies for process mapping, re-engineering, optimization, automation, and continuous monitoring to enhance operational efficiency, reduce costs, improve customer satisfaction, and achieve strategic objectives. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.

  • Career Advancement: Elevate your analytical, problem-solving, and strategic thinking skills, positioning yourself for critical roles in operations, business analysis, project management, and process improvement.
  • Drive Operational Excellence: Learn proven strategies to streamline workflows, eliminate waste, and optimize resource utilization, directly leading to increased productivity and cost savings.
  • Foster Innovation & Agility: Understand how effective process management enables organizations to adapt quickly to market changes, implement new technologies, and sustain competitive advantage.

Learning Outcomes

What Will You Learn in Our Business Process Design & Management Course?

By the end of the Business Process Design & Management course, participants will be able to:

  • Understand the fundamentals of business process management (BPM) and its role in organizational efficiency and effectiveness.
  • Identify and document business processes.
  • Apply process modeling techniques to map and analyze business processes.
  • Use process analysis tools to identify areas for improvement.
  • Develop and implement strategies for process improvement using methodologies like Lean Six Sigma.
  • Leverage technology to automate and optimize business processes.
  • Monitor and measure process performance using key performance indicators (KPIs).
  • Continuously improve business processes through ongoing monitoring and feedback.
  • Communicate effectively about business processes to stakeholders.

Curriculum

Introduction to Business Process Management (BPM)

Defining BPM and Its Importance

Historical Evolution of BPM

BPM vs. Business Process Reengineering (BPR)


BPM Methodologies and Frameworks

Overview of BPMN (Business Process Model and Notation)

Six Sigma and Lean Principles in BPM


Business Process Identification and Mapping

Identifying Key Business Processes

Process Documentation Techniques

Process Mapping and Flowcharts


Process Analysis and Performance Metrics

Key Performance Indicators (KPIs) in BPM

Process Analysis Techniques

Root Cause Analysis for Process Issues


Process Design and Modeling

Principles of Effective Process Design

BPMN Modeling Techniques

Designing for Efficiency and Effectiveness


Implementing Process Improvement Initiatives

Lean Six Sigma Principles

Kaizen Events and Rapid Improvement Workshops

Change Management in BPM


Process Optimization and Continuous Improvement

Strategies for Process Optimization

Creating a Culture of Continuous Improvement

Monitoring and Adapting to Changing Business Needs


Strategic Leadership and Adaptability

Strategies for Process Optimization

Creating a Culture of Continuous Improvement

Monitoring and Adapting to Changing Business Needs


Governance and Compliance in BPM

Establishing BPM Governance

Ensuring Compliance in Business Processes

Auditing and Monitoring Process Execution


who attends

Right For You

Is the Business Process Design & Management Training Right for You?

Participants enrolling for this programme will be required to have a minimum of 3 years’ professional experience. Participants who meet the programme requirement should pay the course fee and complete the enrollment form 2 weeks before the programme kick off date.

Requirements:

  • Experienced business professionals looking to improve their business process management skills.
  • Business owners who want to gain a better understanding of their business processes and identify areas for improvement.
  • Mid to senior-level executives in any sector
  • Entrepreneurs and CEOs who are keen on developing a robust understanding of business process management to safeguard their businesses and enhance strategic decision-making processes.
  • Working professionals who are seeking to transition their careers, jobs, or industries to specialize in business process management.

Prospective applicants who do not meet the programme requirement but want to join the programme should talk to a Career Advisor.

Key Program Features

Certification

What Are the Benefits of the Business Process Design & Management Certificate?

  • Acquire essential competencies in process analysis, design, optimization, and management, through a comprehensive and hands-on learning approach.
  • Improve your ability to identify and eliminate inefficiencies, streamline operations, and drive continuous improvement, directly contributing to organizational performance and profitability.
  • Gain valuable real-world experience through practical exercises that simulate common process challenges and their effective resolution.
  • Establish a strong foundation for career progression in business analysis, operations management, project management, and strategic leadership roles, becoming a highly valued professional in driving organizational excellence.

teaching team

Meet Your Facilitator(s)

Aduragbemi Opaogun

Aduragbemi Opaogun

TrainerNigeria

Master of Science in Production and Operations Management (M.Sc.);

Aduragbemi Opaogun is a highly skilled procurement expert with a proven ability to save companies millions through his expertise in negotiation, supplier management, and risk mitigation. Holding a Master of Science in Production and Operations Management, he has excelled in roles such as Procurement and Vendor Management Officer at Stanbic IBTC and Assistant Procurement Manager at TGI, where he saved Nigerian banks a staggering N1 billion through strategic procurement initiatives. Known for his analytical skills and ability to foster strong supplier relationships, Aduragbemi also empowers future procurement leaders by sharing his real-world knowledge and experience, helping students become experts in strategic sourcing, negotiation, and supplier collaboration.

Fadola Johnson

Fadola Johnson

Facilitator at Piston and Fusion Business AcademyNigeria

Master's degree in Procurement and Supply Chain Management; Bachelor's degree in Marine Engineering; Diploma in Marine Engineering; (FIMC, IMC); (MCIPS, CIPS); (ANIMN, NIMN)

Fadola Johnson is a supply chain guru, seasoned leader, and passionate mentor with a Master's in Procurement and Supply Chain Management, a Bachelor's in Marine Engineering, and an Associate Diploma in Marine Engineering. His expertise spans various supply chain domains, including vendor management, procurement, warehouse and inventory management, logistics, strategy, quality management, and business leadership. With experience as Head of Supply Chain & Business Development at Apical International Energy and Resources Ltd, Fadola combines practical industry insights with a passion for education. As a sought-after trainer at Piston and Fusion Business Academy, he bridges the gap between theory and practice, equipping learners with the skills needed to excel in the dynamic supply chain field.

course schedule

The Schedule For This Course

Piston and Fusion offer the Business Process Design & Management Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See dates for classroom and virtual online class.

Classroom & Virtual

Business Process Design & Management Course Schedule for Lagos, Abuja, & Online

Weekdays

Dates:

20th Nov – 21st Nov, 2025

As of Mon Jul 28 2025

Days:

Thu & Fri

Time:

8:30am – 3:30pm

Duration:

2 days

Weekends

Contact Us

fees

What It Will Cost

Piston and Fusion offer the Business Process Design & Management Course as Classroom in Lagos and Virtual Online Class in other states in Nigeria. See fees for classroom and virtual online class.

Standard

₦190,000

Virtual Only

Course Materials

PDF

Certificate

PDF

Manual, Cases & Templates

PDF

Mentorship

-

Refreshment

-

Perks

-

-

Additional Services

-

-

Standard Plus

₦240,000

Virtual Only

Course Materials

PDF

Certificate

PDF

Manual, Cases & Templates

PDF

Mentorship

3 Months

Refreshment

-

Perks

-

-

Additional Services

CV & LinkedIn Profile Development

Exam Application (Only for Certification courses)

Professional

₦270,000

Classroom & Virtual

Course Materials

Print & PDF

Certificate

Print

Manual, Cases & Templates

Print

Mentorship

-

Refreshment

Teabreak & Lunch

Perks

Souvenir

Notepad & Pen

Additional Services

-

-

Professional Plus

₦320,000

Classroom & Virtual

Course Materials

Print & PDF

Certificate

Print

Manual, Cases & Templates

Print & PDF

Mentorship

3 Months

Refreshment

Tea Break & Lunch

Perks

Souvenir

Notepad & Pen

Additional Services

CV & LinkedIn Profile Development

Exam Application (Only for Certification courses)

apply now

Ready to Join the Course?

Talk to the Career Advisor and join the next schedule.

How to Apply:

  • Check the website to select a course of choice and fee.
  • Pay the registration fee and tuition to P&F account domiciled at First Bank
  • DETAILS
    Account Name: Piston & Fusion Ltd
    Account Number: 2015242578
    Bank: First Bank of Nigeria
  • Complete the enrollment form ONLY AFTER PAYMENT
  • CASH PAYMENTS ARE NOT ALLOWED, ALL PAYMENTS MUST BE MADE TO THE COMPANY’S ACCOUNT.

https://www.pistonandfusion.org/enrol-now?type=individual&course=business-process-management

Request a Proposal

Are you a corporate client looking to upskill your team?

To register multiple employees for our courses, please fill out this form to request a proposal.

We’ll provide you with a detailed quote, outlining the costs and benefits of your chosen courses. Once approved, we’ll generate an invoice for payment.

Let’s elevate your team's skills together!

https://www.pistonandfusion.org/enrol-now?type=corporate&course=business-process-management

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Want to Get in Touch?

Individual

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